Terms and Conditions

Voyage Fair Trade Website Terms and Conditions

The terms and conditions for use of the Voyage Fair trade website are detailed below and should be read carefully. We may vary these terms from time to time and therefore a customer should check them before making a purchase.
Please note, any use of this website or purchase made through this website constitutes an agreement to abide by the terms and conditions detailed below which shall override any other terms and conditions. Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.

Online Shopping

We have taken care in presenting the products on our website as accurately, visually and verbally, as possible. The images you see will depend on your monitor’s display and colour capabilities. Also every product is handmade by fair trade or British artisans and hav slight variations. We are therefore unable to guarantee that the product images you see are an accurate representation of the piece of actual jewellery. Before you place an order you should read the following: FAQ’s for more important information about your order.

Suspension of site

We reserve the right to suspend the site at any time to perform essential maintenance, change details and to remove any inaccurate or unauthorised material, and also to terminate your use of the site if you breach any of these terms and conditions.

Change of site details

We reserve the right to change at any time any of the details of the products on the site, including prices, colours and sizes.

Delivery Policy

We reserve the right to sell some products that can only be purchased if the customer collects it in person by selecting the ‘Click and Collect’ option at the checkout. We reserve the right to change our Delivery Policy, including increase of prices and the countries we deliver to without any warning.

Change of legal notices

We reserve the right to change these terms and conditions and we advise that you read through them each time that you use the site.

Emailing Newsletters

If you have bought something on our website or have given us your email we reserve the right to use it in order to send you Voyage Fair trade promotions and newsletters. We will only send newsletters and never pass on your email address to another party. You are entitled to unsubscribe for this list at any time.

Copyright of images

A number of images’ copyright has been purchased from Fotolia.com for this website. The details of these images and their copyright are displayed below:
The copyrght of the image of the Taj Mahal belongs to © nstanev – Fotolia.com
The copyright of the image of Machu Picchu belongs to © Mirma – Fotolia.com
The copyright of the image of the Nairobi National Park, Kenya belongs to © vencav – Fotolia.com
The copyright of the image of the Factory displaying Better Working Conditions belongs to © poco_bw – Fotolia.com
The copyright of the image ‘Fotolia_45503111_S’ The of a man opening a wrapped gift be belongs © westfotos.de – Fotolia.com

Validation Checks

All credit, debit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
In addition, in the interests of preventing fraudulent use of credit, debit and charge cards, will validate the names, addresses and other information supplied during the order process against commercially available records (e.g Electoral Roll data, Credit Reference Services). A third party may also be instructed to complete these checks. By ordering from the Goldsmiths.co.uk website you consent to such checks being made. We may need to contact you by letter, telephone or email to verify details before we are able to process and dispatch your order, or we may be unable to accept your order. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information.

All information provided will be treated in accordance with the Data Protection Act 1998. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible.

To view our online shop click here